All American Auto Mall in Old Bridge Updates

Episode 64: Nick & Jason Recap the Baltimore Tow Show & Talk Winter Service

November 18, 2021 Jason Savino, Marketing Director, All American Auto Group Season 1 Episode 64
All American Auto Mall in Old Bridge Updates
Episode 64: Nick & Jason Recap the Baltimore Tow Show & Talk Winter Service
Show Notes Transcript

Nick & Jason recap the Baltimore Tow Show that took place this past weekend. Our All American Jerr-Dan in Old Bridge is the largest Jerr-Dan Distributorship in the Northeast and one of the largest in the entire country. We had a booth at the Tow Show and met a lot of great customers. Nick also talks about winter service and the cold air affecting tire pressure.

Jason Savino:

Hey everyone, I'm Jason Savino. I'm the Marketing Director for the All American Auto Group and this is the All American Auto Mall in Old Bridge Updates Podcast. This is my brother Nick Savino. He's our Fixed Ops Directors been a guest a few times now. More like a regular, more like a regular. He wants to be a regular for sure.

Nick Savino:

We should change the name to an NJ podcast, New Jersey podcast, and NJ, all American podcasts. But that's it. We'll talk about that later.

Jason Savino:

We'll put that off to the focus groups. We'll see how maybe the listeners will tune in. Maybe we'll do a vote on social media. And we'll say Okay, so we'll do that. So this episode, we're gonna recap the Tosho that we both went to this past weekend. And then I want to talk about tire pressure monitoring system and with the cold weather, because I know we get a ton of social media comments on that. So the Baltimore tow show was this past weekend. Our location here obviously has Jared and tow trucks, all American Jordan and oakbridge. We are the number two GA and distributorship and in the entire country. We started just three years ago, I believe we started outside of the top 10. Then when we were ranked nine, one year, then three last year now we're ranked number two, so we keep growing, obviously, explosive growth over the past few years with it. So we set up a booth at the toe show in Baltimore, the Baltimore Convention Center. And it was, I believe, Wednesday to Sunday, and we went down on Saturday. So that was one of your first conferences are not necessarily like I've been to nada a million times.

Nick Savino:

It was one of my first definitely my first tow truck. Yeah, it was very eye opening. The amount of effort a lot of the tow truck drivers put into paint jobs and accessories, lights and stuff like that. It's pretty impressive. Pretty cool customization stuff. I know, we both took a bunch of pictures and made some notes so that we could, you know, flash up a whole bunch of tow trucks that we're going to try and so

Jason Savino:

yeah, that part was crazy. That was there's a it's called a wrecker pageant. And I don't know, it was probably what, like 40 or 50 of these tow trucks that were in one corner of the convention center. And they basically you set up your vehicle as a pageant, and I guess somebody came around and judge them and they want a trophy. And the trophy is a big deal within the tow truck industry. And we basically mean Nick walked around, and we were looking for mudflaps to see who our customers were. Yeah, so we found a few of them. I mean, that red truck that had the entire interior done in red was awesome. Pretty cool. That black and white one that we saw the Ford I think they're both f 450s. They were all done up like blacked out logos stuff you wouldn't necessarily expect from a tow truck. So those pictures were on our social media page are all American Jordanne account. And then aside from the pageant, you have the actual vendors, you had the boots, you have the dealerships, and the OEMs like Jordan, we set up a booth, Randy Erin, our journey and team did a fantastic job all week. Again, pictures were posted the whole time. So you go back and see those. I think they brought down five trucks they all sold instantly. They sold a lot of pre orders as well, which was great. Our booth is very impressive. That line I couldn't believe it. So Lexi, one of our employees for Jerden as well was incredible, and just bagging all of our free giveaways into our gift bags. And the line of people that were lining up to get that stuff is crazy. We're giving away very nice Tow Truck gloves with our logo on them. T shirts, pens, stuff like that. So that line probably surprised me the most out of the entire weekend.

Nick Savino:

Yeah, it was crazy. 10 people deep almost every every second every time

Jason Savino:

we walked around to it. Yeah.

Nick Savino:

Pretty crazy.

Jason Savino:

So that was a cool event. Nick and I had about four or five hours in between, you know, being at the show, meeting some folks and then we have a customer appreciation party. For a lot of our customers. Jordan helped us throw that the Garden State tone Association and helped us throw that and then we had dinner with Jordan executives as well. And then between that time we went out and you know so the town so the Baltimore Harbor. We ended up on a submarine we ended up on a pirate ship did at one point Randy texted us and was like, how's it going? And I think I texted him a picture of you in the submarine with a big smile on your face. Pretty much like we're at a submarine. He's like, Oh my god, I can't believe like what is going on right now. But

Nick Savino:

nice area. Very nice area. You know, harbor was nice. We both said we were gonna bring our kids back there and families back there. It's nice area.

Jason Savino:

Yeah, so that was Baltimore that was the tow show. I will have either Randy or Aaron on this. Over the next couple episodes. I'll have them talk a lot more go into Jared and go into tow trucks, because we haven't really had that introduction podcast episode for our tow trucks in our Jerden distributor ship. So let's get into the tire pressure monitor. So every single year, we get a million comments on Facebook, I'm sure you and your service department get a million phone calls, millions of appointments book. So talk a little bit about tire pressure monitoring and what happens with weather.

Nick Savino:

So generally, we're all manufacturers, whether it's Ford, Subaru, Jordanne, Chevy, Honda, Toyota, whoever it is every every manufacturer in their owners manual recommends checking tire pressure once a month. Now I've owned vehicle and driven vehicles for 20 something years, I've never checked my tire pressure one. Now that was saved as an issue. So

Jason Savino:

I wouldn't even know how to besides saving the number on the screen, how did people do before that

Nick Savino:

so before they actually had that technology, you'd have to unscrew the cap, put in a a gauge and it would pop up and read, you'd actually have to like never turn it around, it's never know how to do that. So most people don't look at that stuff. Unless there's a problem. Let's say a light comes on and says tire pressure fault. So generally what happens is your tires are made of rubber with air inside, obviously. So what happens is in the colder weather, it contracts. And in the hotter weather, it expands. So your tire pressures will naturally fluctuate this time of year, especially it being very cold in the mornings. And overnight, your tires are losing air. So when you wake up and you go to start it and you drive for a little while, that light may be on because you may be a couple pounds of pressure less than what you normally are. And you actually see if you would have watched those digital gauges, you will see which nobody does everybody has a speedometer on or miles MT, which is my favorite. But if you were to watch that gauge, you started up in the morning, as you drive an entire swarm up within a couple minutes, 10 minutes, sometimes you will see the tire pressure go up a little bit, you know go up in real time, it'll go up in real time based on that measurement. So generally what we say is every time you're in for a service, anybody doing you service, especially here at all American we just tire pressures to according to the sticker. And so sometimes when you get a tire pressure item in the morning, the best thing for you to do, walk outside walk around the car, just make sure you don't have anything completely flat. Anything that's in a dangerous level, you will be able to visually see how flat it is, you'll notice that it's obviously thinner than the other tax. And if you don't have that situation, just drive the car, you can bring it to us anytime you want for that appointment if you have that light on, but we're happy to fill you up with air, you don't actually even have to go into the shop to both of us service drives on the Ford side and Subaru side, he just pull right up to the door, grab a valet, he'll come out he'll put air pressure it'll be tax.

Jason Savino:

So you look so that alert goes on. If it was me and I wasn't working at a dealership, I would definitely right away want to call I would assume I had a flat tire. But you're saying walk around, see if you have the flat, I've never had a flat tire by the way, knock on wood. You walk around you see it.

Nick Savino:

If it's flat, obviously then you take measures if it's flat and and are comfortable with changing your tire, which most people these days aren't just called Ford roadside assistance or super roadside assistance, they'll actually come and put your spare tire on for you. And then you'll be able to drive it to the dealership.

Jason Savino:

So you see it. If not, you're recommending the game, they give it maybe their morning drive, see if it goes up. If it goes up because of the weather because of the expanding heat and stuff like that, then you're good to go don't need to come in,

Nick Savino:

then you get to go well generally you will have to go because that what that means is if your tire pressure, let's say the sticker on the car says 35. And in the mornings, it's down to 32 we should be putting air in your tires when it's cold. So we put air in the tires and we'll move it up to about 38. And then at that point, it'll fluctuate a couple pounds here and there up and down. And it's not significant enough to change the drivability of the vehicle to address it's not significant enough to contribute to gas mileage issues. And they sort of point them when during this time period of fluctuation between hot and cold weather, you'll be fine.

Jason Savino:

Gotcha. So what else getting into winter we'll probably have another episode just dedicated to this because it's again, huge questions. But what else can people get ready for with snow coming with obviously freezing cold weather on a daily basis? What else do you recommend customers do or look out for?

Nick Savino:

So generally, we you should have some sort of service done before sometime either in the fall or the early winter to make sure that your tires are in good shape to make sure that your brakes are not low. Because on ice, your tires being thin, you're more susceptible to skidding. And if you're skidding and your brakes are low, you're not going to stop this properly. Generally speaking to get a service done at some point check those things. You know, we check it every time with a multi point inspection. Whether it's Ford Subaru Jordanna Sousou, all the same across the board mobile service mobile service. One of the big things is washer fluid. So a lot of these gas stations with typically most consumers get washed before When the washer fluid is low, what happens is they have a summer blend in winter blend. And what happens is sometimes your washer fluid will actually freeze in the winter months because they they don't fill up normally, and it contributes and o'clock SAP. So in the early mornings in the winter, you can go to hit that washer fluid and nothing comes out, you'd hear a pump pumping. And what could happen is if you keep holding it down longer and longer and longer, that pump could actually break.

Jason Savino:

So what do we do with washer fluid here we have summer and winter is that like

Nick Savino:

we do so we have we have tanks here that are filled up monthly with washer fluid. And what happens is right around the fall time they turn and they flip it from a summer blend to winter blend. And then that will contribute to being basically not freezing in the colder weather.

Jason Savino:

I completely blow through my windshield wiper fluid every single winter anytime my windshield is frozen, I'll just I'll stick on that and just let the water go all over it. I don't know if I'm supposed to do that or not but fine. Probably it works out it always works out. No blast the defroster and just make it rain the washer fluid and usually works out okay.

Nick Savino:

I generally in the mornings if I'm leaving at eight o'clock, I will remote start my car like four times before you can go out there. And generally when you go out, they just wiped

Jason Savino:

everything. That's a good point to talk about that because that happened to me. Yesterday morning. You remote search a car from inside the house. It's not burning that much gas. Right. It's basically idling it's fine. Yep.

Nick Savino:

It'll shut off automatically after. Yeah, so it's different or 15 minutes, different vehicles, different setups, some some 10 minutes, some 15 minutes, I've seen some 20 minutes and 25 minutes. It's all it's all different and different settings.

Jason Savino:

And then after it shuts off, you all kind of know that and then y'all restart again.

Nick Savino:

Yeah, so the way that I look at it, that it makes sense is the front, amber lights will come on and the rear taillight will come on. So when I look at my window, and I see where depending on where the cars parked, if I don't see any lights on anymore, we'll just start up again. But generally every 15 minutes or so I'll do that. But I also do sometimes is that I'm about to hop in the shower, and I'm at like a 10 to 11 minute mark. I will shut the car down with the remote start and then restart it because then that sets the clock then another 15 minutes.

Jason Savino:

How do you do that on remote start,

Nick Savino:

he just called stop. So you hold down the Remote Start button, the button that has the arrow and then two times you just hold it down? That's a car. It shuts it down.

Jason Savino:

Very interesting. I learned it I'm going to try and use that tomorrow morning. I don't know if it's supposed to be cold enough. Fula

Nick Savino:

Well, me you're now gonna come out with five tires or four or five tires and ice. Unfortunately, That'd be terrible.

Jason Savino:

Alright, well thanks everybody for joining and we'll be back next week. Everyone can afford